Shipping Policy

Terga is committed to preparing and delivering all orders as quickly and efficiently as possible.

Order Processing Time

• Orders are processed within 1–3 business days.
• During high seasons, processing may take slightly longer.

Shipping Time

• Cairo: 2–4 business days.
• Other governorates: 3–7 business days.

Shipping Fees

• Shipping fees are calculated based on the delivery address and courier company.
• Fees may vary depending on weight or delivery location.

Order Tracking

Once your order has been shipped, you will receive a message with your tracking number or courier details.

Failed Delivery

If delivery fails due to an incorrect address or no response, the package will be reshipped, and additional charges may apply.